Uganda: $8 million power billing system in offing (15/07/08)

 

UMEME has signed a $8 million (about sh12.8b) contract with Spanish software company, Soluziona Consultoria Technologia, to install a new customer care and billing system.

 
 
Robert Kisubi, the UMEME spokesman, said the system would be installed by the end of the year.

The initiative follows public outcry over provision of inaccurate power bills.

"Most of our 300,000 customers have accurate bills. About 3,000 have a problem each month. We intend to bring this figure to nil," Kisubi said in an interview.

Under the new system, old metres will be phased out and clients will have to buy cards and load them on to their meters.

The company has tried to improve the billing system by eliminating backlogs, reducing the number customers on direct supply and supplying meters to unbilled customers. Kisubi said UMEME loses between sh60b and sh70b in power thefts and leakage annually.

Meanwhile, the Uganda Tea Association has protested the proposed increase of electricity tariffs as requested by M/S Aggreko.

In a statement, the organisation said: "We recognise the reasons given by Aggreko for a revision in power tariffs.

Unfortunately, being price-takers at the auction market, we cannot pass on the increased cost to buyers of our tea."

Aggreko applied to the Electricity Regulatory Authority to increase a unit of power to sh900 from sh600. When a public hearing was organised, no Aggreko official appeared.

Issa Sekitto, the Kampala City Traders' Association spokesman, said at the public hearing at the Imperial Royale Hotel: "I cannot support any suggestion to increase the electricity prices because local businessmen will close."

Source: New Vision

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